Sales Floor Leadership

Everything you need to know to drive sales and lead your team to success.

Course Summary

Every store needs a leader and every sales team needs a sales floor leader.
To do this you must develop strong coaching and business acumen skills and understand how your behaviours drive your results and what to do when your KPI’s are not what you want them to be.

You will understand how to maximize sales results through your leadership.
You will learn how to influence controllable factors.
You will learn how to influence controllable factors.
Understand the difference between a leading and lagging KPI.
Know how to lead a customer-centric environment.

Don’t forget to download the workbook that accompanies this course to get the maximum benefit and practice what you are learnig on the job.
Included in this course – over 30 minutes of video and audio lessons and a coaching guide with practical activities.
Lead a team? This will help you coach and develop strong floor leadership skills.

Course Curriculum

DOWNLOAD Coaching Guide & Tools
2 Lessons
- Floor Leadership Workbook
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- Floor Leadership Coaching tool
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Sales Floor Leadeship
11 Lessons
- Introduction to Sales Floor Leadership 2:03
  Start
- Lesson 1: Business Acumen 3:48
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- Lesson 2: Developing Leadership Skills 2:52
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- Lesson 3: How to Prioritize. 4:42
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- Lesson 4: Driving Results & KPIs 3:45
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- Lesson 5: Driving Results in Average Ticket 4:04
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- Lesson 6: Driving Results in Conversion 6:12
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- Lesson 7: Driving Results in UPT 3:06
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- Lesson 8: Sales Floor Operations 5:01
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- Lesson 9: The Shift Huddle or Five-Minute Meeting. 3:31
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- Lesson 10: Dealing with Customer Complaints 3:26
  Start

Sales Floor Leadership

Everything you need to know to drive sales and lead your team to success.

Course Summary

Course Curriculum

DOWNLOAD Coaching Guide & Tools

Sales Floor Leadeship